FAQs
Do you do refunds?
30 day return/exchange guaranteed!
If the product is damaged or doesn’t fit right we will refund your order, we will also exchange the same product if you need another size.
Return Address?
Email us directly from our Contact page for a return label.
How to clean you products for long lasting wear?
With solid color patent leather designs clean with a damp cloth or paper towel. A little water will remove any scuffs or stains on your shoes / bags, and will not hurt the leather! Keep the foam inserts that come with your shoes, reinsert after wear to keep creasing at a minimum.
Quality Control?
All orders are inspected before shipping to make sure your pair of Audrey O.’s are ready to wear. If your order is damaged we offer full refunds.
Do I size up or down, or are these true to size?
Our shoes are true to size, however if you are a half size you will want to size down in the heels and up in the boots.